Comments on: Jajah Troubles http://www.17od.com/2007/04/13/jajah-troubles/ Sat, 06 Mar 2010 00:11:32 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Eric http://www.17od.com/2007/04/13/jajah-troubles/comment-page-1/#comment-4805 Eric Tue, 05 Jun 2007 19:57:24 +0000 http://www.17od.com/2007/04/13/jajah-troubles/#comment-4805 I am having constant trouble disconnecting from calls with Jajah. It seems that this is a glitch that they know about and has been discussed in their forums. Phone calls do not disconnect for as much as 2 minutes after the call ends, and you get charged accordingly. Even if you disconnect before someone answers it keeps on ringing and you get charged for the call. Jajah are cooperative and refund money if you complain, but you cant keep contacting them after ecery call. That's asking too much. Shame, as otherwise it's a good service. I am having constant trouble disconnecting from calls with Jajah. It seems that this is a glitch that they know about and has been discussed in their forums. Phone calls do not disconnect for as much as 2 minutes after the call ends, and you get charged accordingly. Even if you disconnect before someone answers it keeps on ringing and you get charged for the call. Jajah are cooperative and refund money if you complain, but you cant keep contacting them after ecery call. That’s asking too much.
Shame, as otherwise it’s a good service.

]]> By: Frederik http://www.17od.com/2007/04/13/jajah-troubles/comment-page-1/#comment-3194 Frederik Fri, 13 Apr 2007 20:27:16 +0000 http://www.17od.com/2007/04/13/jajah-troubles/#comment-3194 Adrian, I'm very sorry for the inconvenience that you experienced in using our service. I use it everyday and it works absolutely fine, immediate callback and excellent sound quality. But a worldwide technical infrastructure is based on other partner networks as well and there may occur problems in certain areas where we are not aware of and we gotta fix that and I will immediately report the problem. I will get back to you by email to gather some more information from where to where you were calling to fix this problem, if this is ok with you. Thanks for the feedback and have a great weekend, Frederik Adrian,

I’m very sorry for the inconvenience that you experienced in using our service. I use it everyday and it works absolutely fine, immediate callback and excellent sound quality. But a worldwide technical infrastructure is based on other partner networks as well and there may occur problems in certain areas where we are not aware of and we gotta fix that and I will immediately report the problem. I will get back to you by email to gather some more information from where to where you were calling to fix this problem, if this is ok with you.

Thanks for the feedback and have a great weekend,

Frederik

]]>